When it comes to home improvement, choosing the right contractor can make all the difference. Northwest Exteriors has earned a reputation as a go-to provider for high-quality home exterior services across California and Nevada. But how do they really stack up? In this article, we dive deep into unbiased reviews, service offerings, pros and cons, customer experiences, and frequently asked questions. Whether you’re replacing windows, updating your siding, or considering solar panels, this comprehensive guide will help you decide if Northwest Exteriors is the right choice for your project.
1. Introduction to Northwest Exteriors
When it comes to home improvement—especially exterior renovation—finding a company you can trust is essential. Northwest Exteriors is one such company that has built a solid reputation over the years for delivering high-quality craftsmanship and dependable customer service. Established in 1995, Northwest Exteriors operates primarily in California and Nevada, serving homeowners who are looking to enhance the beauty, efficiency, and value of their homes.
With more than two decades of experience, the company has expanded its offerings to include windows, doors, siding, patio covers, solar energy systems, and more. Their slogan, “A company you can trust,” speaks to their customer-first philosophy. Northwest Exteriors is not just focused on selling products—they aim to create lasting improvements that increase comfort, reduce energy costs, and enhance curb appeal.
One of the key factors that make Northwest Exteriors stand out is their partnership with leading brands such as Anlin Windows, James Hardie, CertainTeed, and Milgard. By working with trusted manufacturers, they ensure that every installation is not only visually appealing but also durable and energy-efficient.
In addition, Northwest Exteriors is fully licensed, bonded, and insured, which gives customers added confidence in the reliability and safety of their work. Their team consists of highly trained professionals who handle every aspect of the renovation process, from initial consultation and design to installation and after-service care.
Whether you’re planning to install new energy-efficient windows, upgrade your siding, or invest in solar panels to lower your energy bills, Northwest Exteriors offers a full range of services to meet your needs.
In this article, we will explore in depth what makes Northwest Exteriors a top choice for homeowners, provide unbiased customer reviews, break down the pros and cons of their services, and answer the most frequently asked questions.
2. Overview of Services Offered
Northwest Exteriors provides a wide array of exterior home renovation services. Here’s a breakdown of their most popular services:
2.1 Windows and Doors
They specialize in energy-efficient windows and doors from brands like Anlin, Milgard, and Simonton. Options include:
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Vinyl, fiberglass, and wood windows
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Sliding and French doors
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Patio doors and entry doors
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Custom window shapes and designs
2.2 Siding Installation
Siding plays a major role in both aesthetics and insulation. Northwest Exteriors offers:
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James Hardie fiber cement siding
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Vinyl siding
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Insulated siding options
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Stucco and decorative stone solutions
2.3 Roofing Services
While roofing is not their primary focus, some locations offer:
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Asphalt shingle replacements
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Roof inspections
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Solar-integrated roofing
2.4 Solar Energy Solutions
Through their Northwest Roofing & Solar division, they provide:
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Residential solar system installation
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Battery backup and storage
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Solar panel maintenance
2.5 Patio Covers and Sunrooms
To enhance outdoor living, they design and install:
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Lattice and solid patio covers
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Enclosed sunrooms and solariums
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Screen rooms
3. Unbiased Customer Reviews and Testimonials
Customer reviews offer real insight into how a company performs under real-world conditions. Let’s explore both positive and negative feedback about Northwest Exteriors.
Positive Reviews
Many customers across Yelp, Google, and BBB praise Northwest Exteriors for:
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Professionalism and Communication: Customers often note that representatives were courteous, timely, and clear throughout the consultation and installation process.
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Product Quality: Homeowners appreciate the use of high-end, durable products that enhance the home’s curb appeal and energy efficiency.
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Cleanliness and Respect for Property: Multiple reviewers mentioned that the crews left their yards and driveways clean after each workday.
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Warranty Coverage: Northwest Exteriors offers strong warranties, and many customers feel reassured by the long-term product and labor guarantees.
“I had all the windows in my home replaced by Northwest Exteriors, and the results were outstanding. The team was efficient and neat. I’ve already seen a reduction in my energy bill.” – Google Review
Negative Reviews
Despite the generally positive reputation, there are some complaints:
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Delays in Scheduling: A few reviewers noted delays in scheduling due to high demand or supply chain issues.
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Customer Service Gaps: Some customers experienced difficulty reaching customer service after project completion.
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Miscommunication: In rare cases, there were complaints about sales reps promising services that were not clearly stated in the contract.
“Great products, but I had to wait over a month for my patio cover due to delays. I wish communication had been better.” – Yelp Review
Overall, while no company is without flaws, the vast majority of Northwest Exteriors’ reviews are positive, especially in regard to professionalism and craftsmanship.
4. Pros and Cons
Here is a quick overview of the major advantages and potential downsides of working with Northwest Exteriors:
Pros:
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Long-standing industry experience (since 1995)
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Licensed, insured, and BBB-accredited
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High-quality product partnerships
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Comprehensive warranties on materials and labor
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Wide service coverage in California and Nevada
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Financing options available
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Professional and well-reviewed installation teams
Cons:
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Premium pricing compared to some smaller contractors
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Possible delays in scheduling or product delivery
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Occasional miscommunication or follow-up delays
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Not all services available at every location
5. What Sets Northwest Exteriors Apart
Northwest Exteriors isn’t just another window replacement or siding contractor. Here’s what makes them a standout:
Energy Efficiency Focus
They promote energy-efficient products and green home improvements, helping customers lower energy bills and qualify for rebates.
In-House Installers
Unlike companies that rely solely on subcontractors, many installations are performed by trained in-house crews, ensuring quality control.
Lifetime Warranties
Many of their products come with transferable lifetime warranties—a valuable selling point for homeowners who may sell their property in the future.
Partnerships with Leading Brands
Working with top-tier manufacturers ensures customers get quality materials and extended support. These partnerships also ensure compatibility with state and federal energy efficiency programs.
6. Pricing and Financing Options
Is Northwest Exteriors Expensive?
While their pricing is not the cheapest, most customers find it reasonable given the quality of materials and workmanship.
Financing Options
They offer several financing solutions:
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0% interest promotional financing
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Low monthly payment plans
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HERO and PACE program eligibility (for energy-efficient upgrades)
Financing approval is often fast, and their sales consultants help walk customers through every step of the process.
7. Frequently Asked Questions (FAQ)
Q1: Where is Northwest Exteriors located?
Headquartered in Rancho Cordova, California, they have additional locations in Fresno, Santa Rosa, Bakersfield, and other California cities, along with some areas in Nevada.
Q2: Is Northwest Exteriors licensed and insured?
Yes. They are fully licensed in California and Nevada and carry proper insurance for all their operations.
Q3: Are quotes free?
Yes. Northwest Exteriors offers free in-home consultations and custom quotes.
Q4: What brands do they install?
They work with top brands including Anlin, Milgard, Simonton (for windows and doors), James Hardie (for siding), and CertainTeed (roofing and insulation).
Q5: Do they use subcontractors?
In many cases, they use in-house trained installers. In some locations or for specialized jobs, they may use certified subcontractors, but all work is overseen by Northwest Exteriors’ project managers.
Q6: How long does installation take?
The timeline depends on the project size and product availability. A standard window replacement job may take 1–3 days. Larger projects, such as siding or solar, may take longer.
Q7: What warranties are included?
Most window and door products come with lifetime warranties. Labor warranties vary but often extend for 10 years or more.
Q8: What if there is an issue after installation?
Customers can contact their service department directly. While some reviews mention follow-up delays, the company generally stands by its warranties.
Q9: Is solar worth it through Northwest Exteriors?
Yes, especially if you live in sunny California. Their solar packages include premium panels and backup battery options, with guidance on rebate programs and financing.
Q10: How do I schedule an appointment?
Visit www.northwestexteriors.com to fill out a form, or call the number listed for your region.
8. Final Thoughts and Verdict
Northwest Exteriors is a well-established and trustworthy name in the home exterior industry, particularly across California and Nevada. With nearly three decades of experience, their reputation for high-quality materials, professional installation, and energy-efficient solutions is well-earned. Their services may come at a higher cost than some local competitors, but the investment is often justified by the added value, durability, and peace of mind.
While they are not without flaws—such as occasional scheduling delays or customer service gaps—the overwhelmingly positive feedback suggests most homeowners are highly satisfied with their experiences.
Verdict: Is Northwest Exteriors Worth It?
YES — especially if you’re seeking premium quality, strong warranties, and peace of mind. Their offerings are ideal for homeowners looking to enhance curb appeal, improve energy efficiency, or invest in long-lasting exterior upgrades.
Before committing, be sure to:
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Ask detailed questions during your consultation
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Read the contract thoroughly
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Understand the timeline and warranty coverage
If you’re looking for a full-service exterior renovation partner that blends quality, reliability, and professionalism, Northwest Exteriors is a top contender.